\n.clx-freight-page{--clx-bg:#010709;--clx-bg-soft:#071015;--clx-surface:#081117;--clx-surface-2:#0c151b;--clx-surface-3:#101b22;--clx-line:rgba(39,240,138,.14);--clx-line-strong:rgba(39,240,138,.28);--clx-green:#27f08a;--clx-green-2:#22c55e;--clx-green-3:#4ade80;--clx-title:#27f08a;--clx-text:#eefcf3;--clx-text-soft:#b7c4bd;--clx-muted:#8da199;--clx-shadow:0 0 0 1px rgba(39,240,138,.08),0 18px 48px rgba(0,0,0,.34),0 0 24px rgba(39,240,138,.08);--clx-shadow-hover:0 0 0 1px rgba(39,240,138,.18),0 20px 58px rgba(0,0,0,.42),0 0 30px rgba(39,240,138,.14);--clx-radius-xl:28px;--clx-radius-lg:22px;--clx-radius-md:18px;--clx-radius-sm:14px;--clx-font-title:Inter, system-ui, -apple-system, "Segoe UI", Roboto, Arial, sans-serif;--clx-font-base:Inter, system-ui, -apple-system, "Segoe UI", Roboto, Arial, sans-serif;--clx-max:1240px}.clx-freight-page,.clx-freight-page 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(max-width:1100px){.clx-freight-hero-grid{grid-template-columns:1fr}.clx-freight-grid-4{grid-template-columns:repeat(2,minmax(0,1fr))}.clx-freight-choice-grid{grid-template-columns:1fr 1fr}}@media (max-width:767px){.clx-freight-section{padding:30px 0}.clx-freight-title{font-size:20px}.clx-freight-hero,.clx-freight-map,.clx-freight-faq,.clx-freight-final{padding:18px}.clx-freight-grid-4,.clx-freight-choice-grid{grid-template-columns:1fr}.clx-freight-hero h1{max-width:none}.clx-freight-cta-row{flex-direction:column}.clx-freight-btn{width:100%}.clx-freight-step{grid-template-columns:42px 1fr}.clx-freight-acc-btn{grid-template-columns:minmax(0,1fr) 26px;align-items:start;column-gap:10px;padding:16px 16px;font-size:.84rem;line-height:1.3}.clx-freight-acc-btn>span:first-child{padding-top:1px}.clx-freight-acc-icon{width:26px;height:26px;min-width:26px;min-height:26px;justify-self:end;align-self:start;margin-top:1px}.clx-freight-acc-content{padding:0 16px 16px}}@media (prefers-reduced-motion:reduce){.clx-freight-motion,.clx-freight-card,.clx-freight-step,.clx-freight-choice,.clx-freight-btn,.clx-freight-acc-panel,.clx-freight-acc-icon{transition:none!important}.clx-freight-motion{opacity:1!important;transform:none!important}}<\/style><div class="clx-freight-page" id="clx-freight-page"><div class="clx-freight-wrap"><p class="clx-freight-sr">Pol\u00edtica de Frete da Cobraleds sobre \u00e1rea de atendimento,postagem,prazo estimado,frete gr\u00e1tis,rastreamento,endere\u00e7o de entrega e eventos log\u00edsticos externos. <\/p><section class="clx-freight-section"><div class="clx-freight-panel clx-freight-hero clx-freight-motion from-bottom"><div class="clx-freight-hero-grid"><div class="clx-freight-hero-copy clx-freight-motion from-left clx-freight-delay-1"><span class="clx-freight-kicker">Pol\u00edtica de Frete<\/span><h1>Como o pedido avan\u00e7a da confirma\u00e7\u00e3o do pagamento at\u00e9 a entrega<\/h1><p>A Cobraleds realiza envios para todo o Brasil,observando disponibilidade do produto,confirma\u00e7\u00e3o do pagamento,modalidade escolhida,opera\u00e7\u00e3o log\u00edstica e condi\u00e7\u00f5es aplic\u00e1veis ao CEP informado no pedido. <\/p><div class="clx-freight-badges"><span class="clx-freight-pill">Envio nacional<\/span><span class="clx-freight-pill">Postagem ap\u00f3s confirma\u00e7\u00e3o<\/span><span class="clx-freight-pill">Rastreamento do pedido<\/span><\/div><div class="clx-freight-cta-row"><a class="clx-freight-btn clx-freight-btn--primary" href="\/contato\/">Falar com a Cobraleds<\/a><a class="clx-freight-btn clx-freight-btn--secondary" href="\/trocas-e-devolucoes\/">Ver trocas & devolu\u00e7\u00f5es<\/a><\/div><\/div><div class="clx-freight-hero-flow clx-freight-motion from-right clx-freight-delay-2"><p class="clx-freight-flow-title">Leitura r\u00e1pida<\/p><div class="clx-freight-steps"><article class="clx-freight-step clx-freight-motion from-right clx-freight-delay-1"><div class="clx-freight-step-no">01<\/div><div><h3>Pagamento confirmado<\/h3><p>O prazo operacional de postagem come\u00e7a a contar ap\u00f3s a confirma\u00e7\u00e3o efetiva do pagamento.<\/p><\/div><\/article><article class="clx-freight-step clx-freight-motion from-right clx-freight-delay-2"><div class="clx-freight-step-no">02<\/div><div><h3>Separa\u00e7\u00e3o e expedi\u00e7\u00e3o<\/h3><p>O pedido entra em rotina de separa\u00e7\u00e3o,embalagem e libera\u00e7\u00e3o log\u00edstica conforme a opera\u00e7\u00e3o da loja.<\/p><\/div><\/article><article class="clx-freight-step clx-freight-motion from-right clx-freight-delay-3"><div class="clx-freight-step-no">03<\/div><div><h3>Transporte e rastreio<\/h3><p>Ap\u00f3s o despacho,o pedido pode receber c\u00f3digo de rastreamento para acompanhamento da entrega.<\/p><\/div><\/article><article class="clx-freight-step clx-freight-motion from-right clx-freight-delay-4"><div class="clx-freight-step-no">04<\/div><div><h3>Entrega e exce\u00e7\u00f5es<\/h3><p>Prazo final pode variar por CEP,transportadora,demanda,clima,tentativa de entrega ou retirada local.<\/p><\/div><\/article><\/div><\/div><\/div><\/div><\/section><section class="clx-freight-section"><div class="clx-freight-section-head clx-freight-motion from-bottom"><div><span class="clx-freight-kicker">Pontos centrais<\/span><h2 class="clx-freight-title">O que esta pol\u00edtica organiza<\/h2><p class="clx-freight-subtitle">Uma leitura visual das regras que conectam postagem,frete,rastreamento e entrega do pedido. <\/p><\/div><\/div><div class="clx-freight-grid-4"><article class="clx-freight-card clx-freight-motion from-bottom clx-freight-delay-1"><div class="clx-freight-card-icon"><svg viewBox="0 0 24 24" aria-hidden="true"><path d="M3 8h11v8H3z"><\/path><path d="M14 11h3l4 3v2h-7z"><\/path><circle cx="7.5" cy="18.5" r="1.5"><\/circle><circle cx="17.5" cy="18.5" r="1.5"><\/circle><\/svg><\/div><h3>Envio para todo o Brasil<\/h3><p>A cobertura nacional depende do CEP informado,da modalidade dispon\u00edvel e das condi\u00e7\u00f5es log\u00edsticas da regi\u00e3o.<\/p><\/article><article class="clx-freight-card clx-freight-motion from-bottom clx-freight-delay-2"><div class="clx-freight-card-icon"><svg viewBox="0 0 24 24" aria-hidden="true"><path d="M12 6v6l4 2"><\/path><circle cx="12" cy="12" r="9"><\/circle><\/svg><\/div><h3>Prazo de postagem<\/h3><p>A postagem depende de pagamento confirmado,disponibilidade do item,confer\u00eancia interna e rotina de expedi\u00e7\u00e3o.<\/p><\/article><article class="clx-freight-card clx-freight-motion from-bottom clx-freight-delay-3"><div class="clx-freight-card-icon"><svg viewBox="0 0 24 24" aria-hidden="true"><path d="M4 7h16"><\/path><path d="M4 12h16"><\/path><path d="M4 17h10"><\/path><\/svg><\/div><h3>Frete e elegibilidade<\/h3><p>Frete gr\u00e1tis,quando dispon\u00edvel,depende de produto,campanha,regi\u00e3o,faixa de CEP ou condi\u00e7\u00e3o comercial vigente.<\/p><\/article><article class="clx-freight-card clx-freight-motion from-bottom clx-freight-delay-4"><div class="clx-freight-card-icon"><svg viewBox="0 0 24 24" aria-hidden="true"><path d="M8 12l2.5 2.5L16 9"><\/path><circle cx="12" cy="12" r="9"><\/circle><\/svg><\/div><h3>Rastreio e entrega<\/h3><p>O acompanhamento do pedido depende do c\u00f3digo de rastreamento e das atualiza\u00e7\u00f5es fornecidas pela transportadora ou pelos Correios.<\/p><\/article><\/div><\/section><section class="clx-freight-section"><div class="clx-freight-panel clx-freight-map clx-freight-motion from-bottom"><div class="clx-freight-section-head"><div class="clx-freight-motion from-left"><span class="clx-freight-kicker">Mapa do frete<\/span><h2 class="clx-freight-title">Como a entrega funciona na pr\u00e1tica<\/h2><p class="clx-freight-subtitle">Um fluxo visual para entender o caminho do pedido entre confirma\u00e7\u00e3o,expedi\u00e7\u00e3o,transporte e entrega. <\/p><\/div><\/div><div class="clx-freight-map-flow"><article class="clx-freight-map-step clx-freight-motion from-bottom clx-freight-delay-1"><div class="clx-freight-map-step-head"><div class="clx-freight-map-step-no">01<\/div><h3 class="clx-freight-map-step-title">Quando o prazo come\u00e7a?<\/h3><\/div><div class="clx-freight-choice-grid"><div class="clx-freight-choice"><strong>Pagamento confirmado<\/strong><span>O prazo operacional come\u00e7a a contar ap\u00f3s a confirma\u00e7\u00e3o efetiva do pagamento.<\/span><\/div><div class="clx-freight-choice"><strong>Pedido liberado<\/strong><span>O item precisa estar dispon\u00edvel e apto para seguir ao fluxo interno de separa\u00e7\u00e3o e expedi\u00e7\u00e3o.<\/span><\/div><div class="clx-freight-choice"><strong>Rotina da opera\u00e7\u00e3o<\/strong><span>O tempo de postagem pode variar conforme a demanda,a categoria do produto e a log\u00edstica da loja.<\/span><\/div><\/div><\/article><article class="clx-freight-map-step clx-freight-motion from-bottom clx-freight-delay-2"><div class="clx-freight-map-step-head"><div class="clx-freight-map-step-no">02<\/div><h3 class="clx-freight-map-step-title">O que influencia o frete e o prazo?<\/h3><\/div><div class="clx-freight-choice-grid"><div class="clx-freight-choice"><strong>CEP e regi\u00e3o<\/strong><span>Dist\u00e2ncia,cobertura log\u00edstica e restri\u00e7\u00f5es locais impactam prazo e custo de entrega.<\/span><\/div><div class="clx-freight-choice"><strong>Volume e categoria<\/strong><span>Peso,dimens\u00f5es e natureza do pedido podem alterar modalidade dispon\u00edvel e composi\u00e7\u00e3o do frete.<\/span><\/div><div class="clx-freight-choice"><strong>Campanhas vigentes<\/strong><span>Condi\u00e7\u00f5es promocionais e elegibilidade para frete gr\u00e1tis s\u00e3o definidas conforme a pol\u00edtica vigente no site.<\/span><\/div><\/div><\/article><article class="clx-freight-map-step clx-freight-motion from-bottom clx-freight-delay-3"><div class="clx-freight-map-step-head"><div class="clx-freight-map-step-no">03<\/div><h3 class="clx-freight-map-step-title">O que acontece depois do despacho?<\/h3><\/div><div class="clx-freight-choice-grid"><div class="clx-freight-choice"><strong>Rastreamento<\/strong><span>O pedido pode receber c\u00f3digo para acompanhamento,conforme a opera\u00e7\u00e3o da transportadora ou dos Correios.<\/span><\/div><div class="clx-freight-choice"><strong>Tentativas de entrega<\/strong><span>Se a entrega n\u00e3o puder ser conclu\u00edda,podem ocorrer novas tentativas ou disponibilidade para retirada local.<\/span><\/div><div class="clx-freight-choice"><strong>Eventos externos<\/strong><span>Clima,greve,alta demanda e restri\u00e7\u00f5es regionais podem impactar o prazo final de entrega.<\/span><\/div><\/div><\/article><\/div><\/div><\/section><section class="clx-freight-section"><div class="clx-freight-panel clx-freight-faq clx-freight-motion from-bottom"><div class="clx-freight-section-head"><div class="clx-freight-motion from-left"><span class="clx-freight-kicker">Perguntas r\u00e1pidas<\/span><h2 class="clx-freight-title">D\u00favidas comuns sobre envio e entrega<\/h2><p class="clx-freight-subtitle">Respostas curtas para orientar a leitura e ajudar o cliente a entender o fluxo do pedido. <\/p><\/div><\/div><div class="clx-freight-accordion"><div class="clx-freight-acc clx-freight-motion from-bottom clx-freight-delay-1"><button class="clx-freight-acc-btn" type="button"><span>Quando o prazo de envio come\u00e7a a contar?<\/span><span class="clx-freight-acc-icon">+<\/span><\/button><div class="clx-freight-acc-panel"><div class="clx-freight-acc-inner"><div class="clx-freight-acc-content">O prazo operacional come\u00e7a ap\u00f3s a confirma\u00e7\u00e3o efetiva do pagamento,e n\u00e3o apenas ap\u00f3s a cria\u00e7\u00e3o do pedido. <\/div><\/div><\/div><\/div><div class="clx-freight-acc clx-freight-motion from-bottom clx-freight-delay-2"><button class="clx-freight-acc-btn" type="button"><span>Frete gr\u00e1tis vale para todos os produtos e regi\u00f5es?<\/span><span class="clx-freight-acc-icon">+<\/span><\/button><div class="clx-freight-acc-panel"><div class="clx-freight-acc-inner"><div class="clx-freight-acc-content">N\u00e3o necessariamente. A elegibilidade depende da pol\u00edtica vigente,do produto,da campanha,da faixa de CEP e das condi\u00e7\u00f5es exibidas no site. <\/div><\/div><\/div><\/div><div class="clx-freight-acc clx-freight-motion from-bottom clx-freight-delay-3"><button class="clx-freight-acc-btn" type="button"><span>O que acontece se o endere\u00e7o estiver errado ou incompleto?<\/span><span class="clx-freight-acc-icon">+<\/span><\/button><div class="clx-freight-acc-panel"><div class="clx-freight-acc-inner"><div class="clx-freight-acc-content">O cliente \u00e9 respons\u00e1vel por informar corretamente os dados de entrega. Erros cadastrais podem causar atraso,devolu\u00e7\u00e3o ou custos adicionais. <\/div><\/div><\/div><\/div><div class="clx-freight-acc clx-freight-motion from-bottom clx-freight-delay-4"><button class="clx-freight-acc-btn" type="button"><span>Por que um pedido pode atrasar mesmo depois do despacho?<\/span><span class="clx-freight-acc-icon">+<\/span><\/button><div class="clx-freight-acc-panel"><div class="clx-freight-acc-inner"><div class="clx-freight-acc-content">Atrasos podem ocorrer por fatores externos \u00e0 loja,como clima,greve,demanda elevada,restri\u00e7\u00e3o regional ou opera\u00e7\u00e3o da transportadora. <\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class="clx-freight-section"><div class="clx-freight-panel clx-freight-final clx-freight-motion zoom-soft"><span class="clx-freight-kicker">P\u00e1ginas relacionadas<\/span><h2 class="clx-freight-title">Consulte tamb\u00e9m as regras complementares<\/h2><p>Para entender o pedido de ponta a ponta,consulte tamb\u00e9m os Termos de Compra,Trocas &amp;Devolu\u00e7\u00f5es e as demais p\u00e1ginas complementares da Cobraleds. <\/p><div class="clx-freight-cta-row"><a class="clx-freight-btn clx-freight-btn--primary" href="\/termos-de-compra\/">Termos de Compra<\/a><a class="clx-freight-btn clx-freight-btn--secondary" href="\/trocas-e-devolucoes\/">Trocas &amp;Devolu\u00e7\u00f5es<\/a><\/div><\/div><\/section><\/div><\/div><script>(function (){var root=document.getElementById('clx-freight-page');if (!root) return;var motionEls=root.querySelectorAll('.clx-freight-motion');var io=new IntersectionObserver(function (entries){entries.forEach(function (entry){if (entry.isIntersecting){entry.target.classList.add('is-in');io.unobserve(entry.target)}})},{threshold:.14,rootMargin:'0px 0px -40px 0px'});motionEls.forEach(function (el){io.observe(el)});var accs=root.querySelectorAll('.clx-freight-acc');accs.forEach(function (acc,index){var btn=acc.querySelector('.clx-freight-acc-btn');if (!btn) return;btn.addEventListener('click',function (){var isOpen=acc.classList.contains('is-open');accs.forEach(function (item){item.classList.remove('is-open')});if (!isOpen) acc.classList.add('is-open')});if (index===0) acc.classList.add('is-open')});var cards=root.querySelectorAll('.clx-freight-card, .clx-freight-choice, .clx-freight-step');cards.forEach(function (card){card.addEventListener('mousemove',function (e){if (window.innerWidth < 1024) return;var rect=card.getBoundingClientRect();var x=e.clientX - rect.left;var y=e.clientY - rect.top;var moveX=(x \/ rect.width - .5) * 6;var moveY=(y \/ rect.height - .5) * 6;card.style.transform='translateY(-4px) rotateX('+(-moveY)+'deg) rotateY('+moveX+'deg)'});card.addEventListener('mouseleave',function (){card.style.transform=''})})})();<\/ .clx-freight-page button,.clx-freight-page button:hover{border:none!important;border-color:transparent!important;background:transparent!important;color:inherit!important;box-shadow:none!important;outline:none!important}